Telehealth
Telehealth with your Rutherford GP, wherever you are.
Phone and video consultations for results, scripts, follow-ups and more, bulk billed for Medicare-eligible patients.
See your GP without the trip.
Telehealth lets you speak with your GP by phone or video. It works well for results, repeat scripts, follow-ups and mental health check-ins, saving you time and travel.
Rutherford Doctors is a Medicare Bulk Billing Practice in Rutherford. Medicare-eligible telehealth consultations are bulk billed. Dr Emmanuel Bukajumbe consults by telehealth, Tuesday to Friday.
Book a phone or video appointment.
How we can help.
Choose a topic to learn what is involved and when to see a GP.
Good for telehealth
Many everyday needs suit telehealth.
Talking through test results.
Repeat prescriptions and referral renewals.
Checking in after an in-person visit.
Better in person
Some needs require an examination.
New symptoms that need your GP to examine you.
Vaccines, dressings, skin checks and procedures.
Unwell children usually need to be seen.
Medicare rules
How telehealth works with Medicare.
Many telehealth services require you to have seen the practice in the past 12 months.
Registered patients may access some longer telehealth consultations.
Medicare-eligible telehealth is bulk billed here.
Getting ready
Tips for a smooth appointment.
Find a private, quiet place.
Keep your phone charged and answer private numbers.
Your Medicare card and a list of medicines.
Mental health
Telehealth can be a comfortable way to check in.
Follow-ups for your mental health plan.
Choose a private space where you can talk freely.
In an emergency, call 000 or Lifeline on 13 11 14.
Something else on your mind? Our GPs can help.
Phone or video?
Choose the option that suits your appointment.
Simple and quick
Phone consultation
Easy for most people, with no app needed.
Answer calls from private or unknown numbers.
Face to face
Video consultation
Helps your GP see you, while saving a trip.
Test your camera and microphone beforehand.
MyMedicare
Longer telehealth
Registered patients may access some longer telehealth consultations.
Ask reception about MyMedicare.
Tuesday to Friday
Telehealth with Dr Emmanuel
Dr Emmanuel consults by telehealth.
Book online through HotDoc.
Telehealth is not suitable for emergencies. Call 000 if you need urgent help.
Ready for a telehealth appointment?
How telehealth works.
From booking to your eScript.
Eligibility
Medicare rules
Many telehealth services require you to have seen the practice in the past 12 months.
Tech
What you need
A phone, or a device with a camera for video.
Telehealth is not for
- Chest pain or severe breathing difficulty
- Signs of stroke
- Severe bleeding or injury
- Call 000 instead
Step by step
- 1Book
Choose a telehealth appointment on HotDoc or call reception.
- 2Prepare
Find a quiet space and have your Medicare card and medicines list ready.
- 3Consult
Your GP calls you, or starts the video call, at your appointment time.
- 4Follow-up
eScripts, referrals and requests are sent electronically.
Book your telehealth appointment.
If you need to be seen
Your GP may ask you to come in if an examination is needed.
Pathology
Blood test requests can be sent electronically, and 4Cyte Pathology is in the same building.
Costs
Medicare-eligible telehealth consultations are bulk billed for patients with a valid Medicare card.
Book a telehealth appointment
4Cyte Pathology collection is in the same building, so blood tests and other samples can often be collected straight after your appointment. Most pathology is bulk billed.
Is telehealth right for me?
Select what your appointment is for.
Book a phone or video appointment.
Our GPs.
Dr Emmanuel consults by telehealth Tuesday to Friday. Other GPs offer telehealth for suitable appointments.
No preference? Book the first available GP.
Telehealth questions.
Is telehealth bulk billed?
Medicare-eligible telehealth consultations are bulk billed for patients with a valid Medicare card.
Do I need to have seen the practice before?
Many telehealth services require you to have seen the practice in the past 12 months.
Can I get a script by telehealth?
Often, yes. Some medicines need an in-person review.
Phone or video?
Both may be available. Video helps when your GP needs to see something.
Can I use telehealth for an emergency?
No. Call 000.
This page provides general information about telehealth services at Rutherford Doctors. It is not a substitute for advice about your own health. Please book an appointment to discuss your situation. In an emergency, call 000.
